Lost files after a crash, a drop or an accidental delete? We recover documents, photos and business data from laptops, desktops, external drives, SSDs and memory cards at our workshop near London Bridge.
- Where
- 80 Willow Walk, Unit 1, London SE1 5SY
- Walk-in hours
- Monday to Saturday, 9am to 6pm
- Consultation
- Free
- Prices from
- £99 + VAT
- Media
- Hard drives, SSDs, USB sticks, memory cards
When we can help
Computer will not start
Files recovered from laptops and PCs that no longer boot.
Clicking or dead drive
Drives that click, beep or are not recognised.
Deleted files
Files deleted by mistake or drives formatted by accident.
Liquid, fire or a fall
Drives damaged by spills, water, heat or impact.
Viruses and ransomware
Data recovered after malware damage, where possible.
Macs and soldered storage
Recovery from Macs whose storage is soldered to the board.
Our data recovery services
What to do right now
Stop using the drive. Every time a failing drive runs, it can overwrite the files you want back or damage itself further. Do not install recovery software on the same drive.
Bring it in, or call 020 7394 2521. We assess the drive, tell you what can be recovered and the price, and only go ahead when you agree. Recovered files are returned on an external drive, which we can supply at the current market price.
Data recovery prices
All prices exclude VAT. You get a free initial consultation first, and we confirm the price with you before any recovery work starts.
Initial consultation
| Initial consultationTells us whether the fault is physical or logical and the best way to recover your data. It does not include opening the drive in a clean room or any attempt at recovery. | Free |
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Physical data recovery
| Clean room diagnostic | £79 + VAT |
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| Physical data recovery on a single driveLabour only, plus the cost of a donor drive if one is needed. | £450 + VAT |
| Donor driveWe send you a link to buy the donor drive from donordrives.com. If we buy it on your behalf, a 30% mark-up applies, plus import charges and VAT. | Customer to buy and provide |
Logical data recovery
| Deleted files on a standard hard driveIncludes up to two hours of work. | £99 + VAT |
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| 24 to 48 hours of recovery work | £150 + VAT (1TB) to £250 + VAT (4TB) |
SSD recovery
| Firmware repair or electronic board repairDepending on the complexity of the recovery. | £450 + VAT to £650 + VAT |
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RAID recovery (2 to 10 drives)
| RAID 0 | £650 + VAT |
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| RAID 5, 6 and 10Depending on the number of drives to repair and rebuild. | £850 + VAT to £1,500 + VAT |
NAS recovery
| 2TB NAS (1TB + 1TB) with one drive to repair | £450 + VAT |
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| QNAP or Synology RAID 5 NAS | £650 + VAT |
Questions
How much does data recovery cost?
The initial consultation is free. Deleted file recovery from a standard hard drive is £99 + VAT, a clean room diagnostic is £79 + VAT, and physical recovery on a single drive is £450 + VAT plus a donor drive if needed. SSD recovery is £450 + VAT to £650 + VAT, and NAS recovery starts at £450 + VAT.
How much of my data can you recover?
It depends on the damage. After assessing the drive we tell you what is recoverable before you decide.
How long does data recovery take?
Simple recoveries can be done within a day or two. Physically damaged drives take longer, and we give you an estimate after assessment.
Is my data kept private?
Yes. We only access your files to recover them, and you can tell us which folders matter most.
Do I need an appointment?
No. Walk in Monday to Saturday, 9am to 6pm, or book online first so we know what to expect.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.