Pop-ups, browser redirects, unwanted toolbars and programs you did not install? We remove malware and adware and keep your files safe.
- Where
- 80 Willow Walk, Unit 1, London SE1 5SY
- Walk-in hours
- Monday to Saturday, 9am to 6pm
- Price
- Agreed with you before any work starts
- Turnaround
- Same day for many repairs
Common problems we fix
Pop-ups
Adverts appearing everywhere.
Browser redirects
Searches going to strange sites.
Unwanted extensions
Toolbars and add-ons you did not install.
Fake antivirus
Programs demanding payment.
Slow computer
Hidden programs using resources.
Macs too
Adware removed from macOS.
What we do
We remove malicious and unwanted software, clean up browsers, check what starts automatically and update your system, so the problem does not come straight back.
Keeping it clean
Keep Windows or macOS updated, only install software from official sources, and be careful with email attachments and links.
Prices
| Repair | Everyday laptops | Premium laptops | Gaming laptops | Older Macs | Retina and Apple silicon Macs |
|---|---|---|---|---|---|
| Virus and malware removal | £79 + VAT | £95 + VAT | £95 + VAT | £79 + VAT | £79 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Will I lose my files?
No. Your documents and photos stay where they are.
Can you remove ransomware?
We can remove the ransomware itself and advise on getting files back from backups or, in some cases, through recovery.
How long does it take?
Most clean-ups are done within a day.
Do I need an appointment?
Not at our main workshop: walk in Monday to Saturday, 9am to 6pm. For our Beckenham drop-off point, please call to book an appointment before you come.
Is the work guaranteed?
Yes, repairs carry a 3-month warranty on parts and labour. It does not cover new accidental damage.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.