Mac taking ages to start, spinning beach ball or constant crashes? We find the cause, whether it is a full drive, old hardware or macOS problems, and fix it.
- Where
- 80 Willow Walk, Unit 1, London SE1 5SY
- Walk-in hours
- Monday to Saturday, 9am to 6pm
- Price
- Agreed with you before any work starts
- Turnaround
- Same day for many repairs
Common problems we fix
Slow start-up
Often an old hard drive or Fusion Drive.
Spinning beach ball
Full storage, too little memory or software problems.
Crashes and restarts
Software faults or failing hardware.
Will not update
macOS updates failing or stuck.
Full storage
Space freed up and files organised.
Unwanted software
Adware and background apps removed.
Older Intel Macs
Many older iMacs and MacBooks shipped with spinning hard drives or Fusion Drives. Replacing them with an SSD is the biggest speed-up these Macs can get.
Newer Macs
On Apple silicon Macs, storage and memory cannot be upgraded, so we focus on freeing space, fixing macOS and removing anything slowing it down.
Mac repair prices
| Repair | Older Macs | Retina and Apple silicon Macs |
|---|---|---|
| Diagnosis and general repair | £185 + VAT | £210 + VAT |
| Hard drive or SSD replacement | £210 + VAT | £400 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Can you speed up my old Mac?
Usually. An SSD upgrade on older Intel models makes a big difference.
Will I lose my files?
No. We keep your files and settings.
Can you reinstall macOS?
Yes, and we can copy your files back afterwards.
Do I need an appointment?
Not at our main workshop: walk in Monday to Saturday, 9am to 6pm. For our Beckenham drop-off point, please call to book an appointment before you come.
Is the work guaranteed?
Yes, repairs carry a 3-month warranty on parts and labour. It does not cover new accidental damage.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.