Thin and light, and unfortunately easy to drop. We repair the Microsoft Surface Laptop 4 13.5-inch in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- Surface Laptop and Book
- Screen sizes in range
- 10.5 to 15-inch
- Charging
- Surface Connect
- Storage
- Depends on the exact model
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
Touchscreen
The glass and display are usually bonded together, so a cracked touchscreen is replaced as one assembly and calibrated afterwards.
Battery
Drains fast, shuts down with charge left or shows a service warning? We fit a new battery and check the charging circuit.
Keyboard
Missing, sticking or dead keys and spill damage. On some models the keyboard is fixed to the top case, and we tell you before starting.
Charging
Not charging, or only at an angle? We test the charger, the Surface Connect port and the power circuit to find the fault.
Motherboard
No power, no picture or random shutdowns often come down to one failed part. Board-level repair costs far less than a new board.
Data recovery
If it will not start, we can often still recover your files. We check the drive before anything else.
Good to know
Surface Laptops use the Surface Connect charger on most models, and later ones can also charge over USB-C. On earlier models the keyboard deck is glued down, so internal repairs take more care.
Repair prices
| Diagnosis and general repair | From £165 + VAT |
|---|---|
| Screen replacement | From £250 + VAT |
| Battery replacement | From £299 + VAT |
| Keyboard repair | From £350 + VAT |
| Hinge repair | From £210 + VAT |
| Charging port repair | From £185 + VAT |
| Liquid damage repair | From £295 + VAT |
| Hard drive or SSD replacement | From £210 + VAT |
| Motherboard repair | From £450 + VAT |
| Virus and malware removal | From £95 + VAT |
| Data recovery (deleted files) | From £99 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Is it worth repairing my Microsoft Surface Laptop 4 13.5-inch?
In most cases, yes. We will tell you honestly if a repair is not worth it.
Do I need an appointment?
No. Walk in Monday to Saturday, 9am to 6pm, or book online first.
How long will it take?
Many repairs are done the same day when the part is in stock. If we need to order a part, we give you a date when you drop it off.
Will my files be safe?
Most repairs do not touch your storage, but back up anything important if you can. If it will not start, tell us and we will take extra care.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.