A thin, glued-together design that needs careful hands. We repair the Microsoft Surface Pro X in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- Surface Pro
- Screen sizes in range
- 12.3 to 13-inch
- Charging
- Surface Connect
- Storage
- Depends on the exact model
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
Touchscreen
The glass and display are usually bonded together, so a cracked touchscreen is replaced as one assembly and calibrated afterwards.
Battery
The glued-in design makes this a delicate job, but a new battery gives the device years more use.
Charging
Not charging, or only at an angle? We test the charger, the Surface Connect port and the power circuit to find the fault.
Kickstand and Type Cover
A loose kickstand or a keyboard cover that is not detected is usually the hinge or the magnetic connector.
Data recovery
If it will not start, we can often still recover your files. We check the drive before anything else.
Good to know
Surface Pro screens are glued in place, so replacing the screen or the battery means careful heating and separation. Earlier models are harder to open than the Pro 8 onwards.
Repair prices
| Diagnosis and general repair | From £165 + VAT |
|---|---|
| Screen replacement | From £250 + VAT |
| Battery replacement | From £299 + VAT |
| Keyboard repair | From £350 + VAT |
| Hinge repair | From £210 + VAT |
| Charging port repair | From £185 + VAT |
| Liquid damage repair | From £295 + VAT |
| Hard drive or SSD replacement | From £210 + VAT |
| Motherboard repair | From £450 + VAT |
| Virus and malware removal | From £95 + VAT |
| Data recovery (deleted files) | From £99 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Is it worth repairing my Microsoft Surface Pro X?
Usually, for screens and batteries. You get a price first so you can decide.
How do I find my exact model?
Check the label underneath, or search for “System Information” on the computer. Or bring it in and we will check.
How long will it take?
Many repairs are done the same day when the part is in stock. If we need to order a part, we give you a date when you drop it off.
Will my files be safe?
Most repairs do not touch your storage, but back up anything important if you can. If it will not start, tell us and we will take extra care.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.