Gaming laptops work their cooling and graphics hard. We repair the Dell G15 5520 in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- Dell G15 and Alienware
- Screen sizes in range
- 15.6 to 18-inch
- Charging
- Round DC jack
- Storage
- Replaceable M.2 SSD on most models
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
Overheating
Loud fans and slowdowns usually mean dust in the heatsink. We clean the cooling system and renew the thermal paste.
Fan
A fan that grinds, rattles or has stopped needs replacing before it overheats. We fit a new one and test under load.
Graphics faults
Lines, coloured blocks or a black screen with sound can point to the graphics chip or its power circuit. We repair at board level.
Keyboard
Missing, sticking or dead keys and spill damage. On some models the keyboard is fixed to the top case, and we tell you before starting.
Charging
Not charging, or only at an angle? We test the charger, the Round DC jack port and the power circuit to find the fault.
Motherboard
No power, no picture or random shutdowns often come down to one failed part. Board-level repair costs far less than a new board.
SSD and storage
On most models the SSD is a standard M.2 drive, so it can be upgraded or replaced and your files copied across.
Good to know
Gaming laptops work their cooling hard. Clogged fans and dried thermal paste lead to throttling, loud fans and sudden shutdowns during games.
Repair prices
| Diagnosis and general repair | From £185 + VAT |
|---|---|
| Screen replacement | From £195 + VAT |
| Battery replacement | From £299 + VAT |
| Keyboard repair | From £245 + VAT |
| Hinge repair | From £185 + VAT |
| Charging port repair | From £150 + VAT |
| Liquid damage repair | From £385 + VAT |
| Hard drive or SSD replacement | From £210 + VAT |
| Motherboard repair | From £285 + VAT |
| Virus and malware removal | From £95 + VAT |
| Data recovery (deleted files) | From £99 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Is it worth repairing my Dell G15 5520?
Usually. Gaming laptops are expensive to replace, and cooling or charging repairs are good value.
How long will it take?
Many repairs are done the same day when the part is in stock. If we need to order a part, we give you a date when you drop it off.
Do I need an appointment?
No. Walk in Monday to Saturday, 9am to 6pm, or book online first.
Will my files be safe?
Most repairs do not touch your storage, but back up anything important if you can. If it will not start, tell us and we will take extra care.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.