Thin and light, and unfortunately easy to drop. We repair the Dell XPS 13 9380 in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- XPS 13
- Screen sizes in range
- 13.3 or 13.4-inch
- Charging
- USB-C
- Storage
- Depends on the exact model
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
Battery
Drains fast, shuts down with charge left or shows a service warning? We fit a new battery and check the charging circuit.
Keyboard
Missing, sticking or dead keys and spill damage. On some models the keyboard is fixed to the top case, and we tell you before starting.
Charging
Not charging, or only at an angle? We test the charger, the USB-C port and the power circuit to find the fault.
Liquid damage
Switch it off, unplug it and do not dry it with heat. We clean corrosion off the board and replace what cannot be saved.
Motherboard
No power, no picture or random shutdowns often come down to one failed part. Board-level repair costs far less than a new board.
SSD and storage
Whether the storage can be replaced depends on the exact model, so we check yours before recommending an upgrade.
Good to know
Later XPS 13 models have soldered memory and, on some versions, soldered storage, so what can be upgraded depends on the exact model. The InfinityEdge screens have very thin bezels and need careful handling when replaced.
Repair prices
| Diagnosis and general repair | From £165 + VAT |
|---|---|
| Screen replacement | From £250 + VAT |
| Battery replacement | From £299 + VAT |
| Keyboard repair | From £350 + VAT |
| Hinge repair | From £210 + VAT |
| Charging port repair | From £185 + VAT |
| Liquid damage repair | From £295 + VAT |
| Hard drive or SSD replacement | From £210 + VAT |
| Motherboard repair | From £450 + VAT |
| Virus and malware removal | From £95 + VAT |
| Data recovery (deleted files) | From £99 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Is it worth repairing my Dell XPS 13 9380?
In most cases, yes. We will tell you honestly if a repair is not worth it.
Will my files be safe?
Most repairs do not touch your storage, but back up anything important if you can. If it will not start, tell us and we will take extra care.
How do I find my exact model?
Check the label underneath, or search for “System Information” on the computer. Or bring it in and we will check.
How long will it take?
Many repairs are done the same day when the part is in stock. If we need to order a part, we give you a date when you drop it off.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.