Thin and light, and unfortunately easy to drop. We repair the Samsung Galaxy Book Ion in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- Galaxy Book
- Screen sizes in range
- 13.3 to 16-inch
- Charging
- USB-C
- Storage
- Depends on the exact model
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
OLED screen
OLED panels look superb but crack easily. We check whether the fault is the panel or its cable before quoting, as OLED screens cost more.
Touchscreen
The glass and display are usually bonded together, so a cracked touchscreen is replaced as one assembly and calibrated afterwards.
Battery
Drains fast, shuts down with charge left or shows a service warning? We fit a new battery and check the charging circuit.
Keyboard
Missing, sticking or dead keys and spill damage. On some models the keyboard is fixed to the top case, and we tell you before starting.
Charging
Not charging, or only at an angle? We test the charger, the USB-C port and the power circuit to find the fault.
Motherboard
No power, no picture or random shutdowns often come down to one failed part. Board-level repair costs far less than a new board.
Good to know
Many Galaxy Book models have AMOLED screens that are bright and thin but fragile. Pro 360 models use an S Pen and a touchscreen.
Questions
Is it worth repairing my Samsung Galaxy Book Ion?
In most cases, yes. We will tell you honestly if a repair is not worth it.
Do I need an appointment?
No. Walk in Monday to Saturday, 9am to 6pm, or book online first.
How do I find my exact model?
Check the label underneath, or search for “System Information” on the computer. Or bring it in and we will check.
Will my files be safe?
Most repairs do not touch your storage, but back up anything important if you can. If it will not start, tell us and we will take extra care.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm.