An expensive machine, so an honest diagnosis before any work matters. We repair the HP Envy 13 in our own workshop near London Bridge, and agree the price with you before any work starts.
- Range
- Envy and Spectre
- Screen sizes in range
- 13.3 to 16-inch
- Charging
- USB-C
- Storage
- Replaceable M.2 SSD on most models
- Turnaround
- Same day for many repairs
- Warranty
- 3 months, parts and labour
Common repairs
Screen
Cracked, black, flickering or lined screens. We fit a matching panel and test it for dead pixels, brightness and colour.
Touchscreen
The glass and display are usually bonded together, so a cracked touchscreen is replaced as one assembly and calibrated afterwards.
Battery
Drains fast, shuts down with charge left or shows a service warning? We fit a new battery and check the charging circuit.
Keyboard
Missing, sticking or dead keys and spill damage. On some models the keyboard is fixed to the top case, and we tell you before starting.
Hinges
Stiff, loose or broken hinges and mounts pulling out of the case. Fixing them early protects the screen.
Charging
Not charging, or only at an angle? We test the charger, the USB-C port and the power circuit to find the fault.
Motherboard
No power, no picture or random shutdowns often come down to one failed part. Board-level repair costs far less than a new board.
Good to know
Envy and Spectre convertibles have touchscreens, some with OLED panels, and the screen and glass are usually replaced as one unit.
Repair prices
| Diagnosis and general repair | From £165 + VAT |
|---|---|
| Screen replacement | From £250 + VAT |
| Battery replacement | From £299 + VAT |
| Keyboard repair | From £350 + VAT |
| Hinge repair | From £210 + VAT |
| Charging port repair | From £185 + VAT |
| Liquid damage repair | From £295 + VAT |
| Hard drive or SSD replacement | From £210 + VAT |
| Motherboard repair | From £450 + VAT |
| Virus and malware removal | From £95 + VAT |
| Data recovery (deleted files) | From £99 + VAT |
Starting prices. We confirm the exact price with you before any work starts.
Questions
Is it worth repairing my HP Envy 13?
Almost always. A repair costs far less than a new machine of the same standard.
How long will it take?
Many repairs are done the same day when the part is in stock. If we need to order a part, we give you a date when you drop it off.
How do I find my exact model?
Check the label underneath, or search for “System Information” on the computer. Or bring it in and we will check.
Do I need an appointment?
No. Walk in Monday to Saturday, 9am to 6pm, or book online first.
Book a repair: call 020 7394 2521, use the quote form, or walk in to 80 Willow Walk, SE1, Monday to Saturday, 9am to 6pm. Or drop off at our Beckenham point, 21 Village Way, BR3 3NA: please call to book an appointment before you come.